01
Installation and updates
Windows warnings, installer packages and update channels.
Describe the problem. Let’s clear the signal together.
Send a structured report for anything from installation to listening rooms. Your request enters the secure operations queue and receives a reference number.
02
Playback and performance
Audio transitions, track startup, mini player or performance.
03
Sign-in and security
Google sign-in, password, connected device or account access.
04
Profile and social spaces
Profiles, follows, Match, feeds, playlists or Listen Together.
Including your device, version and reproduction steps helps us resolve the request faster.
STRUCTURED REPORT
Leave a trail the technical team can reproduce.
Never send passwords, access keys or private room codes. The track name and approximate time are usually enough.
- Request content is not public.
- Every submission gets a unique number.
- Replies arrive by email.
ALTERNATIVE CONTACT
Compose message info@iqtmusic.com
If the form is unavailable, email us directly.